Patient Story

The hospitality,the treatment

100/100 hospitality

Amazing, fast and friendly service. Would absolutely recommend.

"I am a nurse in Australia and I could not fault; the processes, professionalism, courtesy of the staff. I was prepared to wait hours in waiting room like at home, but it was quick triage, assessment and treatment. The facility could not be faulted for cleanliness, modern up to date equipment - it is not surprising that they have international American quality standards accreditation."

"Easy to make appointments- on time - fast process Good communication "

I like the way they treat, I felt good, appreciated.

We were amazed by the beautiful staff. We loved them! We were seen by a nurse and a doctor very quickly and everyone was very friendly and kind. Thank you so much.

The quality of healthcare I received from nursing staff was incredible. I was attended to immediately with the upmost care and compassion. Better and faster care than in Australia

From the moment the door man opened the door to enter and leave the whole process was professional friendly and quick could not fault it a big thank you to the staff well done thank you

I am really greatful for my doctor Erika and the help I received from her. After I had been to the hospital two times and my symptoms worsened she took me very seriously and said I might have appendicitis even though my symptoms were not super clear and I did not have the typical symptoms for appendicitis. She acted very efficiently and professionally and sent me to another hospital for CT scan very quickly. She also accompanied me in the ambulance so I felt super safe. It turned out to be acute appendicitis and I had to have surgery. I am happy she was so quick and proactive so that my condition didn’t have time to worsen. Thanks to her I had a pleasant experience at the hospital and also now during my recovery (because it was discovered in time). I am also very happy with the nurses I met during my visit. I also think it’s very good that the clinic answers very quickly on Whatsapp. Overall I felt very safe and well taken care of.

Excellent treatment, friendly competent staff. Very sweet nurses. Obviously professional soecialists

All of you are amazing

Prompt attention, caring staff. Very happy with service and care provided

The best Healthcare I’ve received Worldwide. Commendable.

I was looked after very well. Staff were friendly, polite and took effort to ensure I understood what was happening.

"The care and attention I was given by every single member of staff was second to none, and as this was my very first surgery I was very nervous and everyone from my surgeon Mr Bram couldnt have been more reassuring and kind,thanks so much. "

This is my second time to do my medical check up at this hospital and it’s great as my first experience. This hospital provides excellent service to its patients. All the nurses, staff, security, and even the doctors are very friendly. Really recommended.

I am very satisfied with the service at this hospital. The doctors and nurses are friendly and very attentive to patients. The facilities are also clean and comfortable. Thank you for the treatment!

BIMC KUTA is very comfortable, the room is clean, and the service is fast. I felt very helpful during the treatment period. Hopefully it will be better in the future

Everything was perfect that could be perfect. Staff were amazing.

Staff were fantastic and the hospital felt modern and clean.

I am satisfied with the services at BIMC Kuta Hospital. The administrative staff, kitchen staff, doctors, and nurses are very professional.

Very good, all the staff are professional. A great hospital.

I felt safe and well cared for during my stay. The hospital is clean, well-organized, and the staff is simply amazing!

good hospital, good staff, helpful nurse and doctor